- Student KAVYA LALCHANDANI
- Code PUM20169
- Faculty Management
- Tutor/s Gayatri Doctor
Under the Smart City Mission 100 smart
cities were chosen to work on pan-city and area-based projects for improvement in service
delivery by providing higher-quality services to inhabitants and running their communities
more efficiently. This research attempts to study in detail the functioning of ICCC and its impact on municipal
service performance. It also attempts to suggest measures to take it to the next level by
empowering citizens and engaging them actively in municipal service delivery.