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Unit B | Monsoon 2020 | COVID Management at Vasai-Virar Municipal Corporation

COVID Management at Vasai-Virar Municipal Corporation

  • Student BANE SHANTANU RAJENDRA SUDHA
  • Code PG190889
  • Faculty Management
  • Tutor/s Gayatri Doctor,Mercy Samuel

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A comprehensive study was performed to analyze the service provided by Vasai-Virar Municipal Corporation for managing the pandemic. A service concept was identified and various tools were used to identify risks, delays and citizen expectations and perception for the service. The identified risks were quantified to prioritize actions to resolve them. Further an impact analysis was conducted for each of the action recommended and finally the existing as well as proposed service was reviewed.

City profile of Vasai-Virar city
Health system and Corporations response for managing COVID situation in city
Delays in management process
Quantification of delay in process
Roles of stakeholders
Analysis of the service based on perception and expectation of citizens
Prioritizing risks based on severity, occurence and detection of risk
Recommendations for resolving identified risks
Impact study of recommended actions
Review of existing and proposed service