Projects | Studio
Unit B | Spring 2021 | Information, Education and Communication (IEC) Plan
  • Student RUPALI SHRIVASTAVA
  • Code PUM20292
  • Faculty Management
  • Tutor/s Gayatri Doctor,Manish Vadanere,Anoop Khajuria

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IEC Plan would help to improve the service quality. It will help the citizens to understand the service delivery process and empower them digitally with the help of videos on the website and help kiosk in city civic centers to make them adapt to new technologies and also it will encourage them about the convenience of moving online.

The map shows the online and offline services across the country.
To understand the service delivery process to citizens 5 different models are identified.
Analysis of IEC plan
Timeline of Goal based campaigns
Posters on strategic locations
Posters inside the city civic centers
Active help kiosk
Process of service delivery
Channels for target audience
Gain messaging for the convenience of moving online